Industries
Specialized Services Designed to Fulfill Industry-Specific Needs
IIC has invested considerable time and effort into understanding the specific BPO and call center services requirements of our customers in the Information Technology, Telecommunications, Financial/Accounting, and Healthcare industries. Based on our industry knowledge and experience, we have crafted a set of targeted solutions that enable our customers to outsource non-core activities to IIC so that they can maximize their efficiency by focusing on their core competencies. IIC offers industry-specific BPO/call center solutions for the following industries:
- IT Products/Services
- Technical Support/Help Desk
- Sales Support
- Marketing Campaigns
- Order Management
- Data Processing
- Telecommunications
- Customer Care
- Billing
- Appointment Scheduling/Ticket Management
- Sales Support
- Order Management
- Data Processing
- Financial/Accounting
- Customer Support
- Back Office Accounting/Data Processing
- Account Servicing
- Healthcare
- Coding and Charge Entry
- Claims Entry
- Payment Posting
- A/R Follow-up
- Vertexing & Adjudication