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Quality Standards

IIC is committed to delivering high quality software that satisfies customer requirements. To meet this commitment, IIC has established a rigorous Quality Management System to achieve the following goals:

  • Delivery of 100% defect-free software

  • Delivery of all software products on time or ahead of schedule

  • 100% customer satisfaction

IIC is also committed to the continual improvement of our software development processes and of our performance of these processes with respect to our goals.

 

ISO 9001:2000 Standards Compliance

Consistent with the goals of our quality policy, and in compliance with the latest Quality Standards, we are ISO 9001:2000 certified for IIC managed software development. In order to conform to the requirements of ISO 9001:2000, IIC follows a Quality Management System [QMS] that includes the following processes: Resource Management, Product Realization, Data Collection / Reporting, QMS Management, and QMS Monitoring. The interaction of these processes is designed to ensure that IIC’s software development function delivers high quality products that meet customer requirements in an environment of continual process improvement.

Our unique IIC Software Development Life Cycle which ensures continuity, consistency and control during all phases of a project adheres strictly to the standards defined in our QMS The QMS facilitates a clear definition of project objectives and of mission critical assignments. This implementation provides assurance that our consultants will discipline themselves during various phases of a project and focus on quality assurance.

 

Quality training
IIC knows that good training is essential to quality work. Because of this, we have implemented a Quality Training Program which aims at instilling quality standards into all our employees. This enables them to work at their peak capability at all times.

  • All software development employees are trained to meet ISO 9001:2000 Quality Standards.

  • Training includes both initial induction quality training as well as yearly refresher courses to update employees on any changes/additions to the quality system.

  • Software developers must follow the IIC Software Development Life Cycle to ensure that quality products are produced through extensive testing and retesting at all stages of the process.

  • IIC’s Quality Training System instills the concept of quality and the necessity of testing and checking progress at all stages of the process. This ensures high quality work and a major reduction of rework during the project.

  • IIC’s Quality Training System does not end with the initial training. It is an ongoing process of feedback and continual progress. IIC evaluates employees performance to reach the desired goals.

 
 

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