How Indotronix Achieved Top-Performing Staffing Supplier Status in Just Over a Year

Background

A Fortune 100 Global Aerospace and Defense company brought Indotronix on board in 2021 as a staffing supplier on their MSP program for IT, Engineering, Business & Manufacturing roles across all their locations in the United States.

Challenges

• The supplier pool was extremely competitive and included very large established incumbents with triple digit headcounts.
• Recruiters needed to have a high level of understanding of the aerospace & defense industry as well as the technology sector to source and screen candidates effectively. The dynamic staffing environment also demanded highly experienced recruiters to ensure a smooth candidate engagement process.
• 2021-22 was marked by a global talent shortage across skill categories, including high-end IT and other technology skills. This went hand-in-hand with candidates having multiple job offers – making the recruiter’s job that much more challenging to ensure that placements closed successfully.
• The talent shortage also posed a challenge in assembling the right sized recruiting team for the client.

Services Provided

• Contingent staffing service provided for the following categories across the United States:
  • Information Technology
  • Engineering
  • Business / Professional
  • Manufacturing

How did we do it?

• Program participation: Since Indotronix was new to the program it was important to quickly understand what type of candidates would be successful at the client. Ensuring that we were submitting a higher number of qualified resumes quickly was the first step towards succeeding on the program:
  • Very High Coverage: Responded to > 90% of requirements
  • High Average Number of Submittals: ~3 times more than the average supplier
• Timeliness: The time to present our first candidate was much lower than other suppliers, ensuring that hiring managers’ first look was at resumes submitted by Indotronix.
• Flexible Rates and Markup – Our competitive cost structure ensured that candidate and client objectives were achieved.
• The dedicated Account manager has an academic background in Aerospace Engineering and extensive experience staffing for Aerospace & Defense clients. This enabled him to train his recruiting team to source quickly and effectively.

Results:

• Significantly increased revenue and headcount from 2021 to 2022
• The end of year 2022 scorecard ranked Indotronix in the top 5 of IT & Engineering suppliers for the US geography. The MSP program also acknowledged our superior performance in the Business and Manufacturing categories.
• Furthermore, since we were able to come up to speed so rapidly in IT & Engineering Staffing, the client has now added us to multiple programs across 2 additional continents.