Associate Tech Specialist
DALLAS, Maine, United States | Posted: 6/10/2023
Excellent understanding of SLAs, KPIs and IT production support operations. Extensive experience in 24x7 Application support Extensive experience Sev 2, 3 and 4 incidents triaging , Defect Management Monitor dashboards for prolonged durations and identify minor to medium defects Able to perform admin type enhancements (config) Drive RCA for issues caught in monitoring. Should be cross trained with Salesforce and MuleSoft Should have good analytical skills. Should have good communication and presentation skills
Indotronix is an Equal Opportunity Employer
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Job Code
JPC - 141465
Posted Date
2023-06-10 03:50:49
Experience
10.00 years
Primary Skills
Salesforce Administration
Contact Person
Rahman Mohammad
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Hear from our employees:
Overall rating: Excellent
Indotronix staff were persistent in reaching out to the client company on the starting date and pay rate and were very proactive in getting back to me with answers to any questions I had.
David C.
Implementation Engineer - Telecom Client (July 2021)
Hear from our customers:
Allayed all my concerns
I would like to thank Raymond Webb for guiding me through the application process for my current role with a reputable company in the defence industry. Ray made the journey as easy as possible and allayed all of my concerns through the process. I have now been in the job for 3 weeks, and would personally recommend speaking with him if you are seeking employment opportunities.
Mark S.
Defence Services
