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Why Join Us?
100% Remote: Enjoy the freedom of working from home, no commuting required!
Growth-Oriented: We invest in our employees' development with training and advancement opportunities
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Roles & Responsibilities:
• Receive inbound phone calls from our prescribers and members
• Utilizing multiple software systems
• Good written and verbal communication skills
• The ability to display soft skills while moving the call forward
• Complying with turnaround time, productivity, and quality standards
• Conveying resolution via direct communication and professional correspondence
Requirements:
• Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
• Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
• Highspeed, reliable Internet connection with Quiet and focused work environment
Education:
• High School Diploma, GED or equivalent required