Indotronix is seeking a Data Entry Associate  for a Job Opportunity in  East Syracuse NY 

 

Job Title: Data Entry Associate 
Location: East Syracuse NY 13057
Duration: 24 Months Contract
Max Pay: $19.50/hr on W2

Position comments:

Shifts starts promptly at 8 a.m.; ends at 5 p.m. with an hour lunch at 12:00 p.m., Monday through Friday

Job Description :

Performs low-volume data entry (including sales order entry), performs basic management of electronic files, accesses information from a computer and/or maintains a computer database, enters data for envelopes, labels, form letters and correspondence, formats and produces documents, and assists/conducts data field accuracy compliance.

 

Clerk/Customer Service Representative
• Provide customer warranty information
• Make corrections to product registrations as needed by homeowners, dealers, or distributors
• Refer customer to correct person/team when not a registration issue
• Process high volume of cases/claims
• Excellent verbal and written communication skills
• Dependability and a strong work ethic is imperative to this position
• Ability to navigate several open internet tabs on multiple monitors
• Computer experience to include simple tasks like copy/paste, find, google search, etc.
• Data Entry (web-based applications)
• Attention to Detail (accuracy)
• Ability to multi-task
• Ability to interpret and follow standard work instructions and job aids
• Provide customer warranty information
• Provide accurate information regarding our products, and company policies.
• Resolve customer issues effectively, ensuring customer satisfaction.
• Escalate complex issues to senior team members or management when necessary.
• Meet individual and team performance targets, customer satisfaction, and quality metrics.
• Participate in training and development sessions to improve knowledge and performance.
• Collaborate with colleagues and departments to provide solutions to customer problems.
 

Education Qualification : 
Minimum High School Diploma or equivalent