Indotronix is seeking a Sales Support Specialist Associate in the Columbus, OH location
Job Title: Sales Support Specialist Associate
Location: Columbus, OH
Duration: 15+ Months
This is currently a remote position, but will return to the office on-site 5 days a week, Mon-Fri, starting June 2.
Description:
Job Summary:
We are seeking a highly motivated and organized Sales Support Specialist to join our dynamic sales support team.
In this role, you will provide administrative and operational support to our sales operations department, ensuring a smooth and efficient sales process.
The ideal candidate will be detail-oriented, have excellent communication skills, and be proactive in handling tasks to support the sales team in meeting their sales targets.
Basic Qualifications:
Education:
High School Diploma or GED required. Bachelor's degree preferred.
Experience:
0 to 2 years of applicable experience.
Experience in and knowledge of the energy industry is desirable.
Essential Job Functions & Tasks:
1. Assist in the preparation and processing of sales orders, quotations, contracts, and other sales documentation.
2. Maintain accurate records in the CRM system, ensuring all customer interactions, orders, and follow-ups are logged.
3. Support sales reps in partnership with other members of the sales support team
4. Submit pricing requests and relay information to proper member of sales team.
5. Learn and use in-house technology to submit electric usage requests and evaluate historical usage and intervals.
6. Assist with submission of IT requests on behalf of the sales team and follow up to ensure completion.
7. Submit production support requests and perform status checks on those requests
9. Assist sales team with support requests, which include but are not limited to: emailing customer contracts, mailing marketing materials, researching current contract price, and electronically filing important customer documents and paperwork.
10. Identify recommendations for process efficiency based on issues raised by sales team.
12.Stay updated on product offerings, pricing, and promotions to assist the sales team and customers effectively.
11. Perform other duties as assigned.
Additional Requirements:
1. Proficiency in Microsoft Word, Excel, and PowerPoint. Proficiency in CRM. Working knowledge of Microsoft Excel with the ability to write formulas & create pivot tables.
2. Ability to read and interpret general business and technical documents.
3. Present information clearly and effectively, responding to questions from sales and billing.
4. Ability to interact with all levels of the organization.
5. Embodies Client Values such as: Accountability, Passion, Integrity, Innovation, and Humility.
6. High-energy, drive and ambition, acts with a sense of urgency.
7. Excellent communication skills, written, verbal, listening, articulate with ability to explain/interpret complex issues clearly, mindful of audience.
8. Consultative and collaborative work-style in working with potential/current customers and internal departments/colleagues.
9. Well-organized, with ability to prioritize, plan proactively, manage conflicting priorities. 10. Comfortable in a dynamic, fast-paced environment.
11. Enthusiastic learner, eager to meet challenges and quickly assimilate new concepts.
12. Displays confidence in ability and performance on subject and role, exudes subject matter expertise.
13. Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.
Indotronix Commitment: A Safe and Inclusive Workplace" – Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.
We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.
Breaking Barriers: Your Potential Knows No Limits. Embrace Your Potential, Apply Today!"
Indotronix Commitment to Pay Equity - At Indotronix, we are committed to Equal Employment Opportunity (EEO) and ensure pay equity across all job roles. We proudly champion equal pay for equal work, guaranteeing fair compensation for all employees based on their skills, experience, and contributions.
Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers
Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts – a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.
Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2023, we hired over 1,200 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.