Support, Services, Web, Key accountabilities of the function • Application Framework Ownership: The System Architect will have responsibility for the ongoing development, and maintenance of multiple framework components These framework components include thick-client, enterprise application integration / service bus, and batch This responsibility includes furthering the frameworks by identifying areas for improvement and advancement, and implementing these changes within the frameworks • Production Support: Provide cross-functional support for performance issues and application errors Provide both specific expertise on frameworks as well as generic expertise for the technology, understanding and ensuring the implementation of separation of duties, and the ability to identify cross-functional needs and recommend how those needs can be satisfied• Support efficient work processes: Coordinate day to day activities with team members, leads and mentors other team members, coordinates release planning and off-cycle efforts, resolves/escalate risks and issues, and executes resource planning and time tracking processes