Position – Desktop Technician
Location: Rensselaer, NY 12144
Duration: long term
100% onsite role
Job Description:
you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Provides maintenance and support on legacy products.
Supports Core, server products.
Performs disk replacement on enterprise storage products.
Installs and maintains PCs and associated software, networks, servers, and peripherals.
Supports network products from operational and maintenance perspectives.
Performs installs, moves, adds and changes as required.
Tests and certifies PCs, networks, servers, and client approved applications.
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor, and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Indotronix is an Equal Opportunity Employer
Srinivasa Rajana
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Hear from our customers:
You are wonderful to work with
You and your team are professional, extremely competent, responsive, and always deliver. You make my job easier.
Teri-Lynne J.
Account Director - Brook Consultants, Inc. (December 2021)
Hear from our candidates:
Beyond Amazing
My recent interactions with one of your recruiters have been beyond amazing. When I called today, he remembered who I was and sounded like he was in a good mood and ready to assist me. I referred him to one of my family members who has a speech problem and he allowed me to do a 3-way call so I could help out. I am very appreciative: no matter how many times I called he did not sound annoyed or bothered.
Elyjah B.
Candidate (September 2022)
