Position – Desktop Technician at Jeffersonville, IN
Jeffersonvlle, Indiana, United States | Posted: 4/15/2024
Job Description:
As a Field Engineer 4, you will work in a highly directed environment.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NClient) and/or Same Business Day (SClient) service delivery environment.
Responsibilities:
PLS Support for calls such as Dell Client
Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
As a Field Engineer 4, you will work in a highly directed environment.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NClient) and/or Same Business Day (SClient) service delivery environment.
Responsibilities:
PLS Support for calls such as Dell Client
Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
Indotronix is an Equal Opportunity Employer
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Job Code
JPC - 133624
Posted Date
2024-04-15 10:20:29
Experience
0-10 years
Primary Skills
computer software
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