Customer Service (Supply Chain Operations/Logistics)
Fort Worth, Texas, United States | Posted: 4/30/2024
Customer Service (Supply Chain Operations/Logistics)
This is an onsite position in Fort Worth, TX
The position will support the Supply Chain operations.
The team is responsible for the investigations and working on resolution of carrier shipping, working closely with the fraud teams or warehouse related issues to prevent negative customer experiences or impacts to Client by identifying fraudulent claims, carrier related issues, 3PL issues or systemic issues that are driving a negative customer experience. This will require collaborative engagement with our 3rd party warehouses, carriers, and internal Supply Chain and IT partners. This role will be responsible for meeting daily service level commitments of an average of 80 tickets resolved per day and is responsible for their accuracy above all.
• Proficient with MS Word and Excel, Slack.
• Strong analytical and technical skills.
• Strong verbal and written communication skills.
• Proficient with MS Word and Excel, Slack.
• Strong analytical and technical skills.
• Strong verbal and written communication skills.
Indotronix is an Equal Opportunity Employer
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Job Code
JPC - 172751
Posted Date
2024-04-30 02:49:48
Experience
2-5 years
Primary Skills
Supply chain, logisctics
Salary
$30.00-$36.00
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