Client needs an experienced and successful project manager to guide the visioning, assessment, planning, and implementation of a project to enhance the agency’s IT Configuration Management DatabBase (CMDB). This will include working with a vendor(s) to gather stakeholder business requirements, obtaining approvals for the resulting CMDB roadmap, working with stakeholders and the ITSM team to plan the implementation of the CMDB enhancement, and guiding the implementation through to completion on time and within budget. Existing CMDB platforms include ServiceNow and BMC Helix. This effort requires an experienced Project Manager with knowledge and experience of new project start-ups, CMDB concepts, and ITSM frameworks. This role will be responsible for gathering requirements, maintaining project plans, timelines, milestones, documentation, and deadlines with both project team and stakeholders. The Project Manager will also conduct regular and adhoc project status meetings, maintain a risk and issues log, report status of the project to various audiences on regular schedules and on an ad hoc basis, and ensure timely delivery of high–quality CMDB.

Position is expected to continue through at least August 2025 (per audit). Incumbent will be required to work CST regardless of their location.

    Experience

7             Required             Proven experience leading enterprise level technology projects on time and within budget according to PMO standards & best practices.

7             Required             Demonstrated experience presenting to executive sponsors and demonstrated communication skills, including clarity and conciseness; both written and oral with technical and non-technical staff, all levels of management

7             Required             Strong leadership, diplomatic and motivational skills including the ability to lead up, across, and down multiple business and technology organizations to ensure alignment and collaborations throughout the project lifecycle.

7             Required             Expert proficiency with M365 and key project management tools such as Lucidchart, MS Project, PPM, etc.

7             Required             Experience developing comprehensive project plans & charters, outlining project scope, objectives, deliverables, timelines, resources, and budgets.

5             Required             Experience in SDLC methodologies, Agile, SCRUM, SDLC/Waterfall

5             Preferred            Experience leading CMDB implementations/ integrations related ITSM enterprise projects.

5             Preferred            Experience as a certified PMP.

3             Preferred            Demonstrated ITIL or ITSM best practices.

Indotronix is an Equal Opportunity Employer