Indotronix is seeking a Technical Writer in Multiple client locations

Position:  Technical Writer

Location: Tech Hubs (Hybrid - 3 in office, 2 remote)

First preference: Phoenix, AZ

Second preferences:

Pittsburgh, PA

Birmingham, Alabama

Dallas, TX

Cleveland, OH

Duration: Contract to hire

Candidate Technical and skills profile:
Describe the role and the key responsibilities in order of which they will be doing daily:
Analyze business processes to determine documentation requirements.
Gather information through research, SME interviews, source documents, and review of existing documentation.
Write various types of documentation, such as operational procedures, manuals, job aids, forms, and reference guides.
Manage regular reviews with SMEs to maintain accuracy and completeness of documents.
Participate in project teams and make recommendations on the types of documents and information necessary to achieve business goals.
Interface with internal clients to gain insights on how information is consumed by the audience, and then determine efficient ways to present and deliver such information.

Must have technical skills/experience:
Bachelor's degree in English, Journalism, Technical Writing, Legal Studies, or similar programs.
Minimum 4+ years of relevant technical or business writing work experience
Knowledge of software, systems, architecture, and emerging technologies
Experience partnering with risk, audit, and security teams to interpret ambiguous policies and identify strategies to prevent risk to the company

Strong ability to:
Write clearly, concisely, and accurately.
Write for a wide variety of audiences.
Proof-read and edit.
Pay attention to detail.
Demonstrate initiative, analytical problem-solving, and decision-making within scope of responsibilities.
Ask relevant questions when interviewing SMEs and other resources.
Comprehend abstract and complex concepts and translate them to concrete, simple, user-friendly documents.
Effectively collaborate in a team environment, as well as work independently without much supervision.
Maintain confidentiality of sensitive information.

Is there any skills you are willing to flex on if a candidate does not have it?
Experience in working directly or indirectly with banking operations/customer service teams.

Tell me about some soft skills that would make a candidate successful in this role:
Excellent organizational, written, and verbal communication skills.
Excellent interpersonal skills to foster harmonious relationships.
Time management/ability to perform comfortably in a fast-paced, deadline-oriented work environment.

Does this position require any degrees or certifications for the candidate to be successful?
Bachelor's required, any major, however any Writing related degree would be preferred.

Role Differentiator:
Describe what is different about this specific role compared to others hiring for the same skill set?
There is the potential for contract to hire which includes many  benefits including flexible work arrangement.

Interviews:
Describe interview process (who will be involved, how many interviews, etc.):
2 rounds - 30 mins each.

Indotronix Commitment: A Safe and Inclusive Workplace" – Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

Breaking Barriers:  Your Potential Knows No Limits. Embrace Your Potential, Apply Today!"

Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts – a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2022, we hired over 2,000 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.

Indotronix is an Equal Opportunity Employer